General terms and conditions

By using the IMMOPLANIT platform and the related tools available on it, you accept the terms and conditions of Immoplanit that follow. This working platform is offered to you subject to your unconditional acceptance of the terms, conditions and warnings contained in this document or the general terms and conditions of use.

1. Accessibility:

To gain access to the services offered, you must first register, whereupon you will be asked to confirm your knowledge of the general terms and conditions by clicking on "I accept the general terms and conditions". This applies both to the general terms and conditions as a "service provider" and as general terms and conditions as a "service applicant". These general terms and conditions apply to any person, natural person or legal entity requesting, placing or providing a service, all of which can also be found on the website www.immoplanit.be. Service applicant on the Immoplanit work platform means a user or any other person who is validly registered on the Immoplanit work platform, or a natural or legal person who places an order announcement or a request for an order via Immoplanit. By service provider on the Immoplanit work platform the following is to be understood: every natural or legal person who is validly registered on the Immoplanit work platform in function of his professional activities, as well as who carries out assignments for a service requestor against remuneration, and this within the framework of a possible assignment is considered a co-contractor of the service requestor. Finally, the General Terms and Conditions apply to service providers and to anyone registered as a service provider on the Immoplanit work platform; consequently, they may offer their services on the platform and respond to requests thereof. Immoplanit is based at Lendakkerlaan 46, 8930 Lauwe, with VAT number BE0694737160. These General Terms and Conditions apply to the use of the Immoplanit working platform.

2. Registration:

Immoplanit reserves the right, without prior notice and at any time, to modify, update or remove any information contained in these general terms and conditions. By registering on the Immoplanit work platform, or also by using the services of the Immoplanit platform, the service provider guarantees that the contact details provided are correct , also he undertakes to report any change thereof immediately to the Immoplanit work platform. Maliciously wrongly recorded information data either of the service applicant or the service provider who fraudulently or intentionally wishes to cause harm to the Immoplanit working platform with the aim of being able to cause misleading and defamatory harm to the Immoplanit working platform, or may be prosecuted as a result of this for violations of Articles 193 and 210a § 1 Sw 550a § 1 paragraph and 2 Sw , with fraudulent intent or with the intent to harm, falsely committed, by data stored processed or transferred by means of an IT system, entered into an IT system, modified, deleted or changed by any other technological means the possible use of data in an IT system, or unlawfully gained access to an IT system or maintained therein, thereby changing the legal scope of such data in and around Immoplanit's working platform. As soon as the general terms and conditions have been accepted, one is deemed to have taken cognisance of the general terms and conditions and to accept their provisions. Immoplanit also reserves the right to cancel unconfirmed or accounts that have been inactive for more than 24 months.

3. Rights:

Immoplanit also reserves the right to carry out any such checks at its own discretion as well as the right to refuse the publication of evaluations if they are contrary to morality, offensive, defamatory or libellous Services offered by Immoplanit on the site include the provision of a virtual exchange platform of service requests and service offers, as well as the possibility of posting order announcements and facilitating contacts between the service applicants and the platform's service providers. Immoplanit in no way intervenes and exercises no further control over the quality of the order announcements, the quality of the users and or the execution of a transaction.

4. Hosting:

Immoplanit also limits itself in hosting the announcements, Immoplanit therefore does not exercise any control over the nature and legality of the work carried out, the identity, quality, intellectual or technical competence, solvency or legal status of the users, nor over the accuracy of the data provided by the users. Either also concerning the negotiation of the content and conclusion of an order and its execution. The service provider assures that it will not use Immoplanit's services to perform unlawful acts or acts connected by the relationship service provider and or.

5. Services:

Any abuse or fraudulent use of Immoplanit's services and/or website is prohibited. As well as not contacting a Service Provider to offer him an Order outside Immoplanit while that Order has already been posted on the Immoplanit site..Immoplanit cannot in any way be considered a party to the transaction concluded between the Service Provider and the Service Applicant, and is in no way bound by the commitments entered into under this agreement. Immoplanit. The Service Provider accepts that the task applicant on the site evaluates the quality of the works performed by the Service Provider Immoplanit does not exercise any control over the evaluations and does not assume any responsibility in relation to these evaluations. Immoplanit reserves the right to exclude a Service Applicant or a user who fails to fulfil its obligations. Thus, a Service Applicant or a user may be excluded as soon as Immoplanit learns that a user does not comply with the social, fiscal or economic obligations of its status; The Service Applicant undertakes that the service requested from the Service Provider does not constitute a criminal offence according to the contractual, regulatory and legal provisions including but not limited to the laws on counterfeiting, racism, morality, copyright, etc. and does not infringe arbitrary rights of third parties. In particular, the Service Applicant must ensure that the information contained in its Assignment Announcement or Evaluations does not infringe on the privacy, honour or reputation of others. Accordingly, the Service Applicant shall indemnify Immoplanit against all claims by third parties alleging non-compliance with their rights. Specifically, the Service Applicant shall assume the following: all damages due to claiming third parties, all costs for the immediate replacement of Immoplanit's material that has been seized or is the subject of any other measure that renders the material permanently or temporarily unusable by Immoplanit , all commercial or other damages suffered by Immoplanit as a result of a claim by third parties. The Service Applicant who observes abuse, a problem, a breach of contractual rules or inappropriate content is obliged to report it to the following address: info@immoplanit.be. Notwithstanding the foregoing, Immoplanit may, in its sole discretion, delete any Announcement at any time.

6. Cooperation:

The cooperation between the Service Applicant and the Service Provider proceeds independently of Immoplanit. Any link of subordination between the two parties is therefore expressly excluded. The Service Provider provides its services completely autonomously. The Service Provider receives no instructions from the Service Applicant other than the general guidelines justified by the need for cooperation between the Users and the proper performance of the entrusted Tasks; it undertakes to comply with them. Finally, there is no exclusivity between the Service Applicant and the Service Provider; therefore, the latter is free to carry out other Assignments on behalf of other Task Applicants. The Service Applicant may terminate its registration on the Website at any time by unsubscribing from the Website or by contacting Immoplanit. Immoplanit may unconditionally and without time limit send a notice, suspend or terminate (temporarily or permanently) this Service Applicant Relationship, and deny Service Applicants (a) who fail to comply with the provisions of this Service Applicant Relationship or (b) whose actions Immoplanit , in its sole discretion, believes endanger the responsibility of this Service Applicant, of the Users, of third parties or of Immoplanit the services of Immoplanit. Service Applicant: a User registered on Immoplanit or any other natural or legal person validly registered on Immoplanit who places Order Announcements (Order Request) through Immoplanit. Within the framework of the performance of an Order, he is considered a co-contractor of the Service Provider.

7. Determination:

The Service Applicant is prohibited from assigning all or part of its rights and obligations of the relationship it maintains with Immoplanit to third parties without Immoplanit's prior and written consent. Immoplanit is authorised to assign all or part of its rights and obligations arising from this relationship to third parties without prior written or oral consent. In order to use the Immoplanit lite sister platform, the Service Provider must pay a Lead fee as referred to in Article 1 above. The amount of the Lead fee is calculated according to type and number of deliverables/ services to be provided under each Assignment. This varies according to the scope of each Engagement/Task requested by the Service Provider. The amount of the Lead Fee to be paid by the Service Provider shall be communicated to the latter before the Transaction is concluded; by paying this amount, the Service Provider ensures that it will be proposed to the Service Applicant with a maximum of two other Service Providers for performing the Assignment/Task. The amount of this Lead fee is exclusive of VAT. This fee remunerates the services of Immoplanit . The Service Provider is free not to pay the Lead Fee, but in that case he does not claim Immoplanit's services and Immoplanit cannot propose him to a Service Applicant for an Assignment/Task.

8. Messaging:

If the Website contains conversation groups, information groups, forums, communities, communities and/or other messaging or communication systems (collectively referred to as "Communities"), you undertake to use these Communities only to send and receive messages and information appropriate to or related to the relevant Community. When using a Community, you ensure, for example, but not only, not to insult, abuse, harass, haunt or threaten anyone, nor to violate anyone else's rights in any way (more specifically, by violating personal rights including privacy).publish, transmit, upload to a server, distribute or circulate inappropriate topics, names, elements or information that may offend religious or ethical beliefs, be offensive, obscene, indecent or unauthorised, or violate any right, specifically intellectual property rights. upload to a server files that contain programmes or other elements protected by intellectual property law (or by other personal rights including the right to privacy), unless you yourself are the holder of those rights, that you exercise lawful control over them or that you have all the necessary consents. Receive. upload to a server files that contain viruses or are bad, or any other programme that could interfere with the operation of another computer. commercially promote or offer for sale goods, services or other elements protected by intellectual property law. conduct or send studies, competitions, pyramid schemes or chain letters. upload a file sent by a user from another Community, when you know (or should know) that its distribution is unauthorised. remove any author attributions, legal notices or other proprietary notices relating to the origin or source of the programme or of any other element forming part of a file uploaded to a server. prevent other users from using Communities or restrict their use. For any intellectual property rights, please refer to the relevant provisions later in this document.

9. Accounts:

Immoplanit reserves the right to delete the profiles of Service Providers who do not comply with these Terms and Conditions and the regulations and thereby expose Immoplanit to damage, including reputational damage. No compensation can be demanded from Immoplanit in case of deletion of user accounts. Immoplanit shall provide the reason for deletion of a User Account without being liable or liable for compensation. In the supposition that Immoplanit is nevertheless held liable, the compensation shall in no event exceed fifteen euros and may not be paid for indirect disadvantages of any kind (loss of opportunity for a premium, etc.). Relationship" Service Provider: the relationship between the Service Provider and Immoplanit which includes these general terms and conditions, the web pages of the Site, the conditions of use of the Immoplanit website (legal provisions, regulations regarding cookies and protection of privacy). No document, draft, correspondence, e-mail or document of any kind may be invoked to infer from it the existence of a commitment different from or complementary to the commitments made pursuant to the present conditions. No act, conduct, accommodation or omission on the part of Immoplanit may be interpreted as a renunciation, even partial, of Immoplanit in the strict and complete performance of the provisions of these general terms and conditions and of the special terms and conditions supplementing them. In the event of total or partial invalidity, unenforceability or nullity of any provision of these Terms and Conditions, the remaining provisions hereof shall in no way be affected and shall therefore remain in full force and effect.

10. Agreement:

The Service Provider and the Service Applicant concluding a contract together undertake to indemnify Immoplanit against any legal action that a Service Applicant or a Service Provider may bring against Immoplanit as a result of a dispute concerning the formation and interpretation of or the contract concluded between the Service Applicant and a Service Provider. In case of conflict with one or more Users, Service Applicants and Service Providers release Immoplanit from arbitrary, complaints, claims and (direct and indirect), known and unknown, foreseeable and unforeseeable, disclosed and undisclosed damages in the context of or in any way connected with such conflict. Unless expressly agreed otherwise, any notice to Immoplanit must be sent by email to info@immoplanit.be AND by registered mail to Immoplanit at Lendakkerlaan 46, 8930 Lauwe Without Immoplanit's prior written consent, you may not modify, copy, transmit, distribute, represent, reproduce, publish, license, transfer or sell any information, product or service obtained through this site, nor create documents and/or products derived from the aforementioned elements. Immoplanit cannot and does not guarantee the identity provided by any Service Applicant or Service Provider or by any User. Immoplanit does not verify the Contact Data and assumes that the Contact Data provided and updated are real and correct. In case of conflict with one or more other Users, the Users release Immoplanit from arbitrary, complaints, claims and (direct and indirect), known and unknown, foreseeable and unforeseeable, disclosed and undisclosed damages in the context of or in any way connected with such conflict. In the assumption that Immoplanit is nevertheless held liable, the compensation shall in no case exceed fifteen euros and may in no case be paid for indirect damages of any kind (loss of opportunity for a premium, etc.). In the context of the use of Immoplanit, Immoplanit shall never act as guarantor, strongman, representative, agent, agent, proxy, principal, partner or employer of a Service Provider or Service Applicant. Immoplanit makes every effort to ensure that the website is accessible 24 hours a day every day in the best possible conditions.

11. Service:

Immoplanit makes every effort to provide the best possible quality of service. However, taking into account the risks inherent to the technology used, Immoplanit cannot be held liable for incorrectly or incompletely disseminated content, for the defective operation or for the complete or partial inaccessibility of the Services for any reason whatsoever, except in the assumptions and circumstances listed exhaustively below. Immoplanit may unconditionally and without time limit send a notice, suspend or terminate this Relationship Service Provider (temporarily or permanently), and deny Service Providers (a) who do not comply with the provisions of this Relationship Service Provider or (b) whose actions Immoplanit , in its sole discretion, believes endanger the responsibility of such Service Providers, of the Users, of third parties or of Immoplanit the services of Immoplanit. The following are the General Terms and Conditions applicable to both the service provision and sale of goods by Immoplanit . The General Terms and Conditions may be changed by Immoplanit at any time without notice. The latest version of these General Terms and Conditions are available at www.immoplanit.be

12. Maintenance:

13. Servers:

Immoplanit reserves the right to use the servers anywhere in the world or to store the data anywhere in the world. If Immoplanit relies on a company outside the European Economic Area to process User Data, Immoplanit shall ensure that such company offers the same guarantees in terms of personal data protection as within Europe. Immoplanit is not obliged to actively inform the Users, the Service Providers or the Service Applicants of changes in this respect; they are expected to regularly consult the Immoplanit website and the general terms and conditions in order to inform themselves about them according to the scope of the assignment.

14. Privacy:

Service Providers as well as the Service Applicants expressly accept that this assessment is public for all Users, and that certain identity data communicated by them upon registration are published within the framework of this assessment, in particular , the surname, the first name of the Service Applicant, and the surname and letter of the first name of the Service Provider, or the designation and trade name the address of the company seat and any registered office of the Service Provider With regard to your privacy protection, we ensure the correct and secure processing of your data and only use your data to put you in touch with the best tradesmen for your project, to ask you whether everything is going according to plan with your chosen tradesman, and to help you with any warranty claims in the future.

15. Security:

A register of what data we collect from you, for what purpose, who processes it, how long we keep it and how we protect it can be requested by sending an email to info@immoplanit.be We take the necessary measures to protect your privacy., employees who have access to personal data have been instructed and trained to handle your data with care, have secured access to devices routers, mobile phones, Wi-Fi pointers with a variety of access codes and, where appropriate, with multiple-stage authentication. Have equipped our devices with the best possible internet security (firewall, antivirus, et cetera) and update the software and firmware as soon as updates are available have made devices that can be used to log in to our back office remotely wipeable (remote wipe), have secured all our internet connections with SSL and apply encryption (in rest and/or in transit) where appropriate. We keep a record of any (potential) data breach.

16. Personal data:

If you wish us to delete all personal data we received from you, please email info@immoplanit.be. Within the acceptable period, we will delete your data. Users' personal information is housed in secure networks and can only be accessed by a limited group of people who have specific access rights to these systems and are bound to the confidentiality of that information. In addition, all sensitive information/credit information provided by users is encrypted via Secure Socket Layer (SSL) technology.

17. Cookies:

Immoplanit collects information from users when they fill in a form or enter data on Immoplanit's website, as well as through cookies whose use policy is set out in our terms and conditions. Immoplanit uses cookies on its website. Cookies are small files that a site or its service provider sends to a computer's hard drive through the web browser (if you allow it) that allow the site's or service provider's systems to recognise your browser and capture and remember certain information. For example, Immoplanit uses cookies to help remember and process items in the shopping cart. They are also used to help Immoplanit understand preferences based on previous or current site activity, which enables Immoplanit to provide better services. Immoplanit also uses cookies to help collect data on site traffic and site interaction so that we can provide better site experiences and tools in the future. Users can choose to have their computer warn them every time a cookie is sent, or to disable all cookies. This is done through the browser settings. Disabling cookies may prevent certain features that improve the efficiency of Immoplanit's site from working correctly. Immoplanit employs a number of security measures when a user enters, submits or requests information to ensure the security of personal information. All transactions are processed by a gateway provider and are not stored or processed on our servers. Although Immoplanit makes every effort to protect the personal information of its users, no security measure is foolproof; consequently, Immoplanit cannot absolutely guarantee the absolute security of users' personal information in all circumstances. Immoplanit and its employees (including the staff members and directors) are in no way liable for the content of Immoplanit and for the accuracy of the information on Immoplanit, i.e. for (1) the content of the Assignments, and (2) the information exchanged on Immoplanit's internal e-mail system. Furthermore, Immoplanit and its employees (including its staff members and directors) cannot be held liable for (1) (a) the quality or solvency of the Service Applicants or Service Providers, (b) the legality or safety of the works or services described in the Engagements, (c) the quality, completeness or manner of performance of the works or services undertaken by the Service Providers, (d) the timely and/or full payment of the Service Providers by the Service Applicants or for (2) the adequacy of Immoplanit's internal email system for all communications for the purpose of establishing contracts or proving their existence The use of Immoplanit's websites are subject to the terms and conditions set out below. You are deemed to take note of them and accept them without reservation. Immoplanit may change these terms and conditions at any time without prior notice. The information and data provided remain the property of Immoplanit . Only adult and legally capable Users who have not been excluded (temporarily or permanently) for misuse or unlawful use may use Immoplanit.

18. Property rights:

During the use of Immoplanit, the User (i.e. the Service Requestor, the Service Provider, and the Visitor) undertakes that the structure and content (including the design, texts, layout, logos, icons, data files, source code, object code) of the Immoplanit website and its pages are protected by intellectual property rights (such as copyrights, trademark rights, rights of producers of databases), which are the property of Immoplanit or entitled third parties. None of these rights may be assigned, not to the User of this website, nor to the Service Provider or the Service Applicant. The User may only use the structure and content of the Immoplanit website within the framework of his visit to the Immoplanit portal site. Furthermore, it is expressly agreed that no provision of these terms and conditions shall be interpreted as a licence granted by Immoplanit to the User or to anyone else, nor as a waiver of any intellectual property right to the User or to anyone else. Any form of reproduction, adaptation, translation or public notification of the works protected by copyright and published on Immoplanit is prohibited. Any retrieval and/or re-use of all or a substantial part of the content of Immoplanit is prohibited; this also applies to the repeated and systematic retrieval of insubstantial parts of the content of Immoplanit, which does not correspond to the normal use of the portal site (meetings between Service Requesters and Service Providers in the context of a specific Assignment) and/or causes damage to the legitimate interests of Immoplanit, including a purely commercial or competitive disadvantage. Immoplanit disclaims any liability about infringements of intellectual property rights of third parties that could result from the publication or notification of information about Immoplanit by a User, Service Provider or Service Applicant.The Immoplanit website is only an online exchange place. Only the User is responsible for compliance with general laws and regulations, and more specifically social laws and regulations concerning employment and training. Immoplanit cannot, under any circumstances, be held liable should the User, through the use of Immoplanit's Services and/or the execution of the Transaction, violate the above laws and regulations. Immoplanit cannot and does not guarantee the identity declared by each Service Applicant or Service Provider or by each User. Immoplanit does not verify the Contact Information and assumes that the Contact Information provided and updated is real and correct. In case of conflict with one or more other Users, the Users release Immoplanit from arbitrary, complaints, claims and (direct and indirect), known and unknown, foreseeable and unforeseeable, disclosed and undisclosed damages in the context of or in any way connected with such conflict. In the assumption that Immoplanit is nevertheless held liable, the compensation shall in no case exceed fifteen euros and may in no case be paid for indirect disadvantages of any kind (loss of opportunity for a premium, etc.).

19. Website right:

Although Immoplanit makes serious efforts in this respect, it cannot guarantee that the information and data contained on this website are always complete, accurate and up-to-date. Nor can Immoplanit guarantee continuous access to its site, partly because of the regular (almost daily) introduction of updated data. If you notice any inaccuracies, please contact info@immoplanit.be . Immoplanit and its employees (including its staff members and directors) cannot be held liable for any damage resulting from any deficiency in the information, files, links or Internet sites accessible on Immoplanit or provided by the latter. Immoplanit advises the User to use an anti-virus program and a firewall. Immoplanit cannot be held liable for direct, indirect or incidental damages resulting from the use of the website or of the information made available via the website. The texts, images and other items on the website are protected by copyright. You have the right to consult the information on the website, download it for personal use and reproduce it provided that the source is mentioned. The provisions of the law of 30 June 1994 on copyright and related rights apply. Immoplanit does not in any way guarantee that the Service Providers comply with legal requirements (including establishment requirements and requirements relating to the exercise of or access to regulated professions). The headings under which Service Providers are listed are not a guarantee or indication that the relevant Service Providers have the required certificates and/or licences to perform or provide the work or services listed under that heading. All information on Service Providers provided to Users, Service Applicants (e.g., but not limited to: inquiries with the Crossroads Bank for Enterprises, Enterprise Counters, Belgian Official Gazette, etc.) is for information purposes only. Immoplanit only displays information from third parties. Service Requesters must obtain information from the relevant Service Providers. For information purposes only, the website contains hyperlinks to third-party websites. Immoplanit does not guarantee the availability of these websites, nor can it be held responsible for their content or quality. Nor does it imply any collaboration between Publi4U and the operators of those sites. The Immoplanit website may use "cookies", small information files written to your hard disk to facilitate and speed up access to the site and navigation. You can set your browser to alert you when a cookie is created or to prevent its creation. Your browser settings allow you to refuse the installation of cookies. On the following website, you will find how to refuse cookies for the most commonly used browsers: You can also delete already installed cookies from your computer or mobile device at any time. During a visit to the site, cookies may be placed on the hard drive of your computer and only in order to better tailor the site to the needs of returning visitors.

20. Liability:

Immoplanit cannot be held liable for the content of the formulated Assignment Requests or Comments (Feedback), nor for actions or inactions of other Users (different from Service Provider, Service Applicant, visitor), nor for the services offered by the latter. The Service Applicant acknowledges that Immoplanit is not an employment or paid outplacement agency, nor any other type of private employment company. Immoplanit makes every effort to ensure that the website is accessible 24 hours a day every day in the best possible conditions. Immoplanit makes every effort to provide the best possible quality of service. However, taking into account the risks inherent to the technology used, Immoplanit cannot be held liable for incorrect or incomplete content, for malfunctions or for the complete or partial inaccessibility of the services for any reason whatsoever, except in the assumptions and circumstances listed hereafter.Immoplanit is not liable for the quality, legality and/or punctuality of the work performed by the Service Providers following a Notice/Application posted on the website.

21. Transactions:

Immoplanit cannot guarantee that the Service Applicant or the Service Provider will execute the Transaction. The latter are solely responsible for the proper execution of the Transaction in which Immoplanit is a third party. Immoplanit therefore does not have any responsibility regarding the Transactions. The Immoplanit website is only an online exchange place. The User alone is responsible for compliance with general laws and regulations, and in particular social laws and regulations concerning employment and training. Immoplanit shall in no event be held liable should the User, through the use of Immoplanit's Services and/or the execution of the Transaction, violate the above laws and regulations. Immoplanit reserves the right to modify this privacy charter at any time and without prior notice.

22. Services:

Immoplanit cannot be held liable if a Service Provider is not selected or incorrectly selected for a Service Applicant's Assignment Announcement/Contract Request. Immoplanit in no way exercises control over the content and/or the provision of Order Requests/Contract Announcements of a Service Applicant or over the presentation of Order Offers by a Service Partner, nor does it subject them to selection. Immoplanit can therefore in no way be held liable for arbitrary impairment of the rights of a third party as a result of the content or presentation of Announcements. If the information and/or statements contained in an Assignment Request/Offer Notice or in an Assignment Offer infringe on the rights of a third party (including another Service Applicant, another Service Provider...), the latter must communicate the complaints directly to the Service Applicant or Service Provider who is the author of the Announcement or Offer respectively. The cookie contains a unique code that allows your browser to be recognised during the visit to the website (a so-called 'session' cookie) or on subsequent, repeated visits (a so-called 'permanent' cookie). Cookies can be placed by the server of the website you visit or by partners with which this website cooperates. A website's server can only read the cookies it has placed itself; it has no access to other information located on your computer or mobile device. Cookies are stored on your computer or mobile device in your browser's folder. The content of a cookie usually consists of the name of the server that placed the cookie, an expiry date and a unique number code. Cookies generally make interaction between the visitor and the website easier and faster and help the visitor navigate between different parts of a website. Cookies can also be used to make a website's content or advertising on a website more relevant to the visitor and customised to their personal tastes and needs. You can refuse the installation of cookies, but then some parts of our websites will not work or will not work optimally. If you continue to visit our websites without adjusting your cookie settings and clicking the "accept" link, we will assume that you accept the installation of cookies. This site uses the following cookies, among others: This is a cookie from the external service to share content. Google Analytics: __utma, __utmb, __utmc, __utmz. These are cookies to track visitor numbers, however, they do not contain personal data. If you want to place a hyperlink on your own website to the home page of Immoplanit's website , you should contact in advance info@immoplanit.be. Immoplanit handles personal data in accordance with the provisions of the law of 8 December 1992 on the protection of privacy in relation to the processing of personal data. Your personal data are collected and processed: to provide the information you have requested, to offer you the best possible service, for direct marketing. You can object to the use of your personal data for direct marketing. You always have the right to verify the accuracy of your personal data and have inaccuracies corrected. You can also request that your personal data be deleted from our files. Under certain headings, Immoplanit displays hyperlinks to content originating from third parties or to websites operated by third parties. Immoplanit is not liable for the quality or correctness of this content, nor of these websites. Nor can it be said that Immoplanit approves, publishes or permits these websites or their content. Consequently, the operators of these sites are solely liable for compliance with the laws and regulations applicable to the products and services they present on their websites.

23. Billing:

Lack of registered written protest of an invoice within 5 working days from its dispatch shall imply irrevocable acceptance of the invoice and the amounts, products and services specified therein. Invoices are payable on contact unless otherwise stated on invoice. If the invoice is not paid on the due date, then by operation of law and without any notice of default, a contractual interest of 5% per month is due, with each month started counting for a full one. Each late payment by the Customer also entitles Immoplanit to charge an administration fee of two hundred and fifty euros. All costs resulting from enforcing payment through judicial means, including attorney fees, will be borne by the Customer. Settled by the competent court in Kortrijk.

24. Force majeure:

However, a technical problem, such as a virus, a computer bug, malicious intrusion or dysfunction of the website and/or of the software or databases it contains cannot be completely excluded. Immoplanit shall under no circumstances, even in the event of gross negligence on the part of Immoplanit, be held liable for the damage caused to service applicants members by consulting all or part of the website or downloading all or part of its content.

25. Maintenance:

When Immoplanit deems it necessary to ensure the quality of the services offered, it may interrupt access to the website for maintenance purposes. Users are aware of the need for regular maintenance of the website. Consequently, Immoplanit cannot, under any circumstances, be held liable for any damage whatsoever resulting from an interruption of the services for maintenance of the website. The Service Provider is prohibited from assigning its rights and obligations resulting from the relationship it maintains with Immoplanit to third parties in whole or in part without Immoplanit's prior and written consent. Immoplanit is authorised to assign to third parties all or part of its rights and obligations resulting from this relationship without prior written or oral consent. Subject to the above restrictions on the right of assignment, the provisions of this relationship contained therein shall inure to the benefit of the parties and bind their respective heirs, legal representatives, successors and assigns. If payments are not made, Immoplanit shall be entitled to unilaterally terminate the agreement. In case of hosting, Immoplanit will be entitled to remove the website or make it unavailable immediately. If it concerns domain names, Immoplanit is entitled not to renew their registration or to terminate it immediately. As a result, Immoplanit cannot be held liable for damages such as commercial or financial losses, loss of data, loss of reputation, loss of profit or turnover and loss of customers.

26. Copyright:

All elements of this Site, such as the texts, graphics, logos and icons, images, audiovisual clips and software are the property of Immoplanit or its content provider and are protected by copyright. The compilation (i.e. the collection, arrangement and assembly) of each element of this Site is the exclusive property of Immoplanit or its software suppliers and is protected by copyright. All software used on this Site is the property of Immoplanit or its software suppliers and is protected by copyright. The content and software of this Site may only be used in the context of using Immoplanit's Services. Any other use, including the reproduction, modification, transfer, republication, display or performance of the content of this Site is strictly prohibited. "Immoplanit " is a trade name and/or registered trademark belonging to Immoplanit and the graphics, logos and service designations are distinctive signs belonging to Immoplanit. Those signs may not be used in connection with products or services not owned by Immoplanit in such a way as to create confusion among customers or to discredit or denigrate Immoplanit. Users may access, reproduce and print the Site and its various sections for strictly personal use only.

27. Domain name:

The registration of domain names takes place according to the regulations of the relevant body responsible for the registration of domain names (such as VZW DNS Belgium). The customer has taken note of and accepts these general terms and conditions for domain name registration, available on the website of www.immoplanit.be . and declares that Immoplanit has informed him of these general conditions. Immoplanit is in no way liable for the registration of domain names by third parties in bad faith, the registration of domain names at the request of the customer which would infringe on the rights of third parties, etc. Immoplanit will indemnify the customer against any claims made by third parties. ... The customer shall indemnify Immoplanit against any claims.

28. Google:

This website uses Google Analytics, a web analytics service provided by Google Inc ("Google"). Google Analytics uses "cookies" to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including Your IP address) will be transmitted to and stored by Google on servers in the United States. Google uses this information to track how you use the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may provide this information to third parties if Google is legally required to do so, or insofar as these third parties process the information on Google's behalf. Google will not combine your IP address with any other data held by Google. You can refuse the use of cookies by selecting the appropriate settings in your browser. However, please note that in this case you may not be able to use all the features of this website. By using this website, you consent to the processing of information by Google in the manner and for the purposes described above. The development of websites always takes place on Immoplanit's Content Management System, unless stated otherwise. Given the nature of the CMS, code that is part of it will never be released. The works referred to are always custom-made and work together with the CMS. All agreements made with Immoplanit are governed by Belgian law. Any dispute related to the agreements concluded. This online agreement and all disputes and claims arising from the use of this site or information on the site shall be governed by Belgian law.

29. Website portal:

Consultation of this website implies that you submit to the jurisdiction of the Courts of Kortrijk (Belgium), and that you accept to bring all disputes only before those Courts. All elements of the Website, such as the texts, graphics, logos and icons, images, audiovisual clips and software are the property of Immoplanit or its content provider and are protected by copyright. The compilation (i.e. the collection, arrangement and assembly) of each element of this Site is the exclusive property of Immoplanit or its software suppliers and is protected by copyright. All software used on this Site is the property of Immoplanit or its software suppliers and is protected by copyright. The content and software of this Site may only be used in the context of using Immoplanit's Services. Any other use, including the reproduction, modification, transfer, republication, display or performance of the content of this Site is strictly prohibited.

30. Personal data:

Anonymous data from which the professional cannot be identified are therefore not considered personal data. the processing of your personal data include the following: Data relating to your identity (surname, first name, address, VAT number, company number, etc.) ; Personal status data (telephone number, personal e-mail, ...; Personal status data (phone number, personal e-mail, etc.); Financial data (bank account number, billing data, etc.); Data relating to the performance of the service contract (object of the contract, billing address, professional data, etc.); Data relating to the use of the service (the subject of the contract, billing address, professional data, etc.); Data relating to the use of the service contract (the subject of the contract, billing address, professional data, etc.).); Data relating to the use of electronic equipment, such as computers (password, login data, electronic identification data, billing data, ...) Data relating to telephone recordings (interview for site creation, requests for information, ...) Data relating to the end of the service contract (reason for termination, end date of the contract, monthly payments, fees.

31. Development:

The delivery dates given by Immoplanit for customised software and web design are indicative and not binding, unless otherwise agreed. Deadlines are always formulated in working days. Delays in delivery cannot under any circumstances give right to cancellation of an order or compensation for damages. Any complaint concerning the delivery, of whatever nature, must be notified by the customer to Immoplanit by registered letter within 5 working days from the delivery of the goods or the start date of the performance of the services. Possible complaints regarding delivery or performance cannot be used as a pretext to suspend or delay payment of invoices. The General Terms and Conditions may be changed by Immoplanit at any time without notice. The latest version of these General Terms and Conditions is available on the website www.immoplanit.be , finally, the General Terms and Conditions apply to service applicants, service providers and anyone registered on the Immoplanit working platform.

32.Definitions:

these general terms and conditions, the following terms shall have the following meanings:

"Offer" means IMMOplanit's express, written proposal to the Client to conclude an agreement.
"Account" means the set of personal registration details and login details that provide access to the Platform.
“General terms and conditions" means these general terms and conditions, including its appendices, if any, applicable to the use of the Services by either the Customer or the Relevant Parties.
"Special Conditions": specific terms and conditions that specify the Agreement and take precedence over the General Terms and Conditions.
"Availability:" the time period during which the Services are accessible to the Customer.
"Services" means the services provided by IMMOplanit under a Contract, in particular the provision of our placeholder application ("Platform"), as well as related enhancements, extensions, maintenance, support and changes.
“Intellectual property rights": all acquired and future intellectual property rights, including, but not limited to, copyrights, trademarks, drawing and design rights, patents, know-how, trade secrets, all applications for the protection or registration of the aforementioned rights and all renewals and extensions thereof existing anywhere in the world, and all other intellectual property rights protected by applicable laws.
“Customer": the (future) client of the Platform, being a real estate professional (such as a real estate agent) with whom an Agreement to use the Services is concluded.
"Parties involved" means the parties involved in the place description, such as the owner of a property and the (prospective) buyer or (prospective) tenant, with whom an Agreement to use certain Services is concluded.
"User data" means all data uploaded on the Platform by the Customer and/or the Relevant Parties themselves.
"Communicating Party" means the party communicating Confidential Information to the Receiving Party.
"Receiving Party" means the party that receives Confidential Information from the Communicating Party.
"Agreement" means the whole of the General Terms and Conditions and Special Terms and Conditions accepted by both parties, concluded between IMMOplanit and either the Client or the Relevant Parties.
"Force majeure" means any event or circumstance beyond the reasonable control and without fault of the affected party, which temporarily or permanently prevents the affected party from (continuing to) perform its contractual obligations. Such events or circumstances include, but are not limited to: riots, wars, acts of terrorism; earthquakes, floods, fires and other natural disasters; sabotages; strikes; epidemics or pandemics; interruptions and breakdowns of computer facilities;
"Confidential Information" means any information considered confidential by the parties, either because the parties have clearly designated it as confidential or proprietary, or because the information should reasonably be considered confidential due to the nature of the information or the circumstances. Confidential Information includes, but is not limited to, information not generally known to the public, such as trade secrets, know-how, Customer Data, business plans and strategies, personnel data and financial information.

A. Object

The Customer wishes to purchase the Services and access the Platform, which is formalised through this Agreement.
The Interested Parties wish to access the Platform via an anonymous account and this with a view to signing a location description regarding a property to which they are interested parties (e.g. owners, (prospective) buyers, (prospective) tenants).
Services include:

The Platform, being a web application that facilitates the creation, signing and further administrative processing of place descriptions. This ranges from the online making of appointments with all parties involved, to the effective drawing up, processing and signing of the place descriptions themselves including the corresponding attachments, as well as the invoicing of the services provided by the Client to its own clients. For the Parties involved, access to the Platform is limited to the signature module.
Platform-related enhancements, extensions, maintenance, support and changes.

The Customer and the Relevant Parties undertake to use the Services in accordance with these General Terms and Conditions.

B. Conditions for registration and access to the Platform

1. Customer terms and conditions
  1. By registering on the Platform, the Client acknowledges that they are acting for professional purposes only.
  2. The Customer must register on the Platform to create a valid Account. This means that the Customer must provide a valid email address, a password, their first and last name and VAT number.
  3. The Client guarantees that he will provide the correct information and this under penalty of suspension or removal of the Account by IMMOplanit without any right to compensation for the Client.
2. For the Parties concerned
  1. By registering on the Platform, the Relevant Parties acknowledge that they have the capacity of either owner, (prospective) buyer or (prospective) tenant.
3. For all parties
  1. By creating an Account and accepting the General Terms and Conditions and any Special Terms and Conditions, an Agreement is deemed to be fully and validly established. By the creation of the Agreement, the Customer/Affected Party is deemed to fully waive the application of its own general terms and conditions.
  2. An Account is linked to one Customer/Affected Party. Multiple Customers/Affected Parties cannot use the same Account, and this under penalty of suspension or removal of the Account by IMMOplanit without any right to compensation for the Customer/Affected Party.
  3. An Account created must be confirmed within a reasonable time via a confirmation link by email. If not, IMMOplanit reserves the right to delete the Account.

C. Delivery

1. After concluding the Agreement, the Client will access the Platform via the Account. The Platform can be accessed via browser, as well as via smartphone and tablet. The receipt of the data from the Account by the Customer is considered a compliant delivery.
2. Upon delivery, the Customer is deemed to carry out an initial check regarding the operation of the Platform. If the Client does not communicate any complaints within eight days of delivery, the Client is deemed to have accepted the delivery.
3. The Affected Parties will be granted access to the Platform purely for the purpose of signing the place description.

D. Licence terms

The Customer and the Relevant Parties obtain the non-exclusive, non-transferable and non-sublicensable right to use the Platform within the Belgian territory and in accordance with the General Terms and Conditions.
IMMOplanit has the right to have the Agreement or parts thereof, fully or partially performed by third parties.
To the extent permitted by mandatory regulations, the Customer and the Relevant Parties warrant that they will not commit the following acts:

Copy ideas, features, functions or images of the Services, or translate, decompile, or otherwise modify portions of the Services, except to the extent permitted by mandatory law.
Reselling or sublicensing the Services.
Use the Services to infringe Intellectual Property Rights or the publicity or privacy rights of any (third) party.
Removing or obscuring the name or logo of IMMOplanit, both as regards the Platform itself, and files exported from it such as place descriptions.
Use the Services to store or distribute content that is defamatory, libellous, threatening, abusive, vulgar, pornographic or hateful, or that promotes violence or discrimination against any group or individual.
Introduction of malware, spyware, viruses, Trojans, worms or similar software that may damage the Services or the system or computer of other users or another third party.
Attempting to modify, breach or circumvent security or authentication measures.
Without authorisation, provide false identification information or impersonate another user to access any account, computers or networks related to the Services.
Disrupt the operation of the Services, e.g. via an (automatic) system.
Accessing parts of the Services for which the Customer is not authorised.
Other activities that are illegal or violate the rights of others.

The Customer warrants that it will implement adequate IT security policies when using the Services. This includes, inter alia, that the Customer will impose sufficiently secure password criteria as well as to its employees, that secure password storage is implemented, that the Customer's computer systems and/or mobile devices are equipped with an up-to-date antivirus package and firewall, and so on.
In case of violation by the Client/Affected Parties of any of the previous paragraphs, IMMOplanit is entitled to suspend access to the Services until the violation has been remediated.

E. Price and payment modalities

The fee payable for the use of the Services is specified in the Special Terms. Unless expressly agreed otherwise in the Special Terms, all prices are stated in euro, excluding VAT and any other taxes, costs, royalties, etc.
Payments shall be made in the currency indicated on the invoice, without any deduction on account of taxes, charges or similar levies, whether of a fiscal or parafiscal, direct or indirect nature, and in particular VAT or bank charges.
The Customer is obliged to pay all amounts due under the Agreement within fourteen days of the invoice date, unless otherwise specified on the invoice. In the absence of payment by the Customer within the aforementioned period:

IMMOplanit is automatically entitled to compensation of 10% of the amount due (with a minimum of EUR 150.00) as well as a conventional default interest determined in accordance with the Act of 2 August 2002 on combating late payment in commercial transactions.
IMMOplanit is entitled to suspend further provision of the Services until the date of full payment of the amounts due.

Late payment of an invoice voids all outstanding invoices, even if their due date has not yet passed.
In case the contractual relationship is terminated, IMMOplanit may apply set-off between all mutually determined claims with the Customer, regardless of the time at which the claims concerned are due and payable.
If the Agreement is executed on behalf of two or more natural or legal persons, these persons are each jointly and severally liable for the full performance of the obligations arising from the Agreement.
The submission by IMMOplanit of an account statement is sufficient to determine the amount of its claim against the Client and provide proof thereof.

F. Confidentiality

1. The Parties accept the disclosure of Confidential Information among themselves. The Receiving Party shall treat and keep such Confidential Information with at least the same care as the Receiving Party keeps and protects its own Confidential Information, but in no event shall the Receiving Party treat such information with less than a reasonable degree of care.
2. Receiving Party agrees not to use the Confidential Information for its own purposes and not to disclose it to anyone other than Receiving Party's employees, affiliates and suppliers on a "need-to-know" basis, always provided that such employees, affiliates or suppliers are aware of the confidential or proprietary nature of the Confidential Information and are subject to confidentiality obligations equivalent to those contained in this Agreement.

The Receiving Party agrees: (i) to take reasonable precautions to protect such Confidential Information, and (ii) not to use (except in the performance of the Services or as otherwise permitted in this Agreement) or disclose such Confidential Information to any third person. The Co-Disclosing Party agrees that the foregoing shall not apply to any Information beyond five years after the termination of the Agreement or to any Information which the Receiving Party can prove (a) is generally available to the public, or (b) was in its possession or known to it before it received it from the Disclosing Party or (c) that it was lawfully disclosed to it without restriction by a third party, or (d) that it was independently developed without the use of Confidential Information of the Disclosing Party or (e) that it is required to be disclosed by law or court order.

G. Intellectual property rights

1. The Client, as well as the Relevant Parties, acknowledge that the Intellectual Property Rights relating to the Services and the related designs, software, studies, drawings, sketches, photographs, business plans and strategies, websites, texts, know-how, preparatory works belong integrally and exclusively to IMMOplanit.

The Client declares that it either owns the User Data or that it has obtained the consent of the holders of the respective Intellectual Property Rights or other rights thereto for its use. IMMOplanit disclaims any responsibility in this regard and the Client shall fully indemnify IMMOplanit in this regard.
Notwithstanding anything to the contrary, IMMOplanit shall have the right to collect and analyse data and other information relating to the provision, use and performance of various aspects of the Services and related systems and technologies (including, but not limited to, User Data) and IMMOplanit shall have the right (during and after the term of this Agreement) to (i) use such information and the User Data to improve and enhance the Services and for other developmental, diagnostic and remedial purposes in connection with the Services and other offerings, and (ii) disclose such information and the User Data only in aggregate or other anonymised form in connection with its business.

H. Availability and support

IMMOplanit shall make all reasonable efforts and, where appropriate, make the necessary arrangements with its contractual partners to make the Services available with 99% Availability, but without granting any guarantee to that effect. The level of Availability is calculated on the number of available minutes per calendar month. Should there be any problems regarding the Availability, IMMOplanit shall make the necessary efforts to restore the Availability or other problems within a reasonable period.
The Customer agrees that the following circumstances will not be included in the total non-availability:

The lack of Availability or other failures resulting from Force Majeure.
The lack of Availability or other faults directly or indirectly attributable to IMMOplanit's hosting partner.
The lack of Availability due to announced technical maintenance or installation of updates by IMMOplanit or its contractors.
Periods between 21:00 and 06:00, legal holidays and weekends.
Any other lack of Availability that does not result in total annualised Availability being less than 99%, thus implying an authorised non-availability of three working days per year.

The Client must notify IMMOplanit without delay in case the Platform should be unannounced unavailable or if other errors or problems should occur. The Client may submit a support request via (1) the website, (2) the contact form (3) or via info@immoplanit.be. IMMOplanit intervenes as follows:

Type	Response time	Solution deadline
Critical problem= one or more critical parts of the Platform are not working properly or are unavailable; errors that may lead to data loss.	48 hours	48 hours
Non-critical problem= one or more non-critical parts of the Platform are not working properly or are not available; the Customer can still use the Platform normally.	72 hours	72 hours

If a report of a problem is received between 17:00 and 07:00, the above response and resolution times will be counted from 07:00 in the morning of the next working day.

G. Liability

1. The Platform is made available in its condition and according to the Availability mentioned in the previous article. IMMOplanit disclaims all express or implied warranties regarding Availability, quality and suitability for a particular purpose or a specific preference or desire of the Client (for example, a particular increase in revenue or decrease in costs due to use of the Services).
2. The Client acknowledges that, as a professional service provider, it bears ultimate responsibility towards its own clientele (including the Relevant Parties), even in the event of shortcomings in relation to the Services. Accordingly, the Client guarantees that it will continue to exercise the necessary professional vigilance and that IMMOplanit shall in no way be held liable for any damage resulting from a lack of professional vigilance or follow-up by the Client (e.g. an inaccuracy in the location description), even if a shortcoming in the Services is (also) at the root of such damage.
3. The Client and the Relevant Parties shall use the Platform in accordance with the instructions, manuals or other documentation made available by IMMOplanit, or which is reasonably common or customary. IMMOplanit shall not be liable for any damages resulting from the Client's incorrect use of the Platform.
4. Except in the event of wilful misconduct, IMMOplanit shall not be liable for or liable to compensate any immaterial, indirect or consequential damages including (but not limited to) loss of profits, loss of turnover, loss of income, administrative or personnel costs, an increase in overheads, loss of clientele or third party claims.
5. Except in the event of wilful misconduct, IMMOplanit's total contractual and extra-contractual liability for all damage incidents that may occur during the entire term of the Agreement with respect to the Client shall at all times be limited to the amount invoiced to the Client during the year prior to the damage incident, without this amount exceeding the amount for which IMMOplanit's liability is insured. The latter amount also applies as a limit in terms of the total contractual and extra-contractual liability of IMMOplanit towards the Relevant Parties.
6. Any claim for damages on behalf of IMMOplanit (including its directors, partners and affiliated persons or entities) shall lapse by operation of law if it is not brought before the competent court within a period of one year after the facts on which the claim is based were known or could reasonably have been known by the Client/Affected Parties.

I. Force majeure

1. If IMMOplanit is prevented from performing or continuing to perform the Agreement due to Force Majeure of a permanent or temporary nature, regardless of whether the Force Majeure was foreseeable, IMMOplanit shall be entitled to terminate all or part of the Agreement by means of a written notification without any obligation to pay damages and without judicial intervention, without prejudice to IMMOplanit's right to payment by the Customer for services already performed by IMMOplanit before a Force Majeure situation occurred or to suspend all or part of the performance or further performance of the Agreement.

J. Duration and termination

1. The Agreement is entered into for the duration of one year. No later than one month before the end date of the Agreement, one party shall notify the other in writing if it wishes to terminate the Agreement on the end date. In the absence of such notification, the Agreement will be automatically renewed for equal and consecutive terms commencing the day after the end date.
2. Notwithstanding the previous paragraph, IMMOplanit may, no later than one month before the end date of the current term of the Agreement, provide the Customer with an amended Offer. If the Customer agrees in writing to this new Offer, this accepted Offer shall constitute the new Agreement which shall take effect on the first day following the end date of the current term. If the Customer confirms his non-agreement with this new Offer in writing, or if the Customer does not respond by the end date of the Agreement, then, notwithstanding the previous paragraph, the current Agreement will end on its end date.
3. Any change in the Customer's situation, such as bankruptcy, liquidation or the dissolution of the Customer, shall by operation of law entail the dissolution of the Agreement, unless the IMMOplanit expressly waives this and pursues performance of the Agreement.
4. The Agreement is entered into for the Involved Parties solely for the purpose of completing the location description, and shall terminate automatically upon its signing. This is without prejudice to any agreement between IMMOplanit and an Involved Party for the use of the management application.
5. The Agreement may be terminated by IMMOplanit without the prior intervention of a court of its own motion in the event of a serious contractual breach by the Client/Affected Parties to the Agreement which is not rectified within 15 days after the aforementioned party/parties have been given written notice of default by IMMOplanit, such as but not limited to: the breach of the licence conditions referred to in Article 6, the failure to make timely payment in accordance with Article 7, and so on.
6. All parts of this Agreement which by their nature shall survive termination shall survive termination, including, but not limited to, accrued rights to payment, confidentiality obligations, disclaimer of warranties and limitation of liability.

K. Indemnity

1. If the Customer or any Affected Party breaches any of the provisions of this Agreement, the breaching Party shall indemnify IMMOplanit against any claim for liability, loss, damages or expenses (including legal fees on a full indemnity basis) brought directly or indirectly against IMMOplanit by any third party as a result of such breach.

L. Protection of personal data

1. IMMOplanit processes the personal data of the Client as the processing controller. The processing grounds used by IMMOplanit are the necessity for performing the contractual assignment, the necessity for performing a legal obligation and legitimate interest.
2. IMMOplanit's privacy statement contains all relevant information on how IMMOplanit handles personal data as a data controller. IMMOplanit's privacy statement should be read together with IMMOplanit's cookie statement.
3. By entering into an Agreement with IMMOplanit, the Client acknowledges that it has read the Privacy Statement and understands its full content.

M. Varia

The nullity, invalidity or unenforceability of any provision of these Terms and Conditions shall nevertheless retain its maximum permitted effect and, moreover, this shall not in any way affect the validity or enforceability of the remaining provisions of these Terms and Conditions.
This Agreement is governed solely by Belgian law. All disputes fall under the exclusive jurisdiction of the courts having jurisdiction over IMMOplanit's registered office.
IMMOplanit reserves the right to change the composition of the Services and/or these General Terms and Conditions at any time. Where appropriate, IMMOplanit will inform the Client/Affected Parties thereof within a reasonable time prior to the change via a notice on the Platform and/or by email notification.